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CECP Core Competencies:
Information Technology
Software Skillsets
- Word Processing
- Setting page margins
- Creating tables and inserting spreadsheets
- Setting font types
- Setting font styles
- Cutting/pasting
- Inserting graphics
- Spreadsheets
- Formatting cells
- Creating graphs and charts
- Using formulas and functions
- Sorting cells
- Inserting workbooks
- Presentation Software
- Creating a presentation
- Using different views (slide sorter, outline, slide shows,
etc.)
- Inserting graphics/audio/video
- Reordering slides
- Inserting new slides
- Selecting styles
- Moving content between slides
- Slide transitions
- Hiding/revealing slides
- Email
- Attaching files
- Creating an address book
- Using an address book
- E-mail etiquette
- Defining vacation and other filtering rules
- Archiving mail
- Managing folders
- Web Browser
- Pointing to a URL
- Setting and using bookmarks
- Downloading files
- Purchasing online
- Using search engines
Information Management
- Basic Operating System Functions
- Mouse functions
- Left/right buttons
- Scrolling
- Drag/drop
- Selecting text
- Keyboard functions (ctrl/c, ctrl/a. Etc.)
- Creating shortcuts
- Installing/removing software
- Cutting and pasting
- Managing files
- Creating folders
- Deleting files
- Moving files
- Finding files (search)
- Backup and recovery
- Protecting Information
- Creating and changing passwords
- Keeping virus protection files current
- Spam
- Basic Networking Functions
- Basic networking concepts (IP number, security, etc.)
- Sharing files with others
- Accessing shared files
- Sharing a printer with others
- Accessing a shared printer
Telecommunications
- Managing Voicemail
- Setting up voicemail greetings
- Programming the 0 option
- Returning voicemail
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