CECP Core Competencies: Information Technology

Software Skillsets

  1. Word Processing
    • Setting page margins
    • Creating tables and inserting spreadsheets
    • Setting font types
    • Setting font styles
    • Cutting/pasting
    • Inserting graphics

  2. Spreadsheets
    • Formatting cells
    • Creating graphs and charts
    • Using formulas and functions
    • Sorting cells
    • Inserting workbooks

  3. Presentation Software
    • Creating a presentation
    • Using different views (slide sorter, outline, slide shows, etc.)
    • Inserting graphics/audio/video
    • Reordering slides
    • Inserting new slides
    • Selecting styles
    • Moving content between slides
    • Slide transitions
    • Hiding/revealing slides

  4. Email
    • Attaching files
    • Creating an address book
    • Using an address book
    • E-mail etiquette
    • Defining vacation and other filtering rules
    • Archiving mail
    • Managing folders

  5. Web Browser
    • Pointing to a URL
    • Setting and using bookmarks
    • Downloading files
    • Purchasing online
    • Using search engines

Information Management

  1. Basic Operating System Functions
    • Mouse functions
      • Left/right buttons
      • Scrolling
      • Drag/drop
      • Selecting text
    • Keyboard functions (ctrl/c, ctrl/a. Etc.)
    • Creating shortcuts
    • Installing/removing software
    • Cutting and pasting
    • Managing files
      • Creating folders
      • Deleting files
      • Moving files
      • Finding files (search)
      • Backup and recovery

  2. Protecting Information
    • Creating and changing passwords
    • Keeping virus protection files current
    • Spam

  3. Basic Networking Functions
    • Basic networking concepts (IP number, security, etc.)
    • Sharing files with others
    • Accessing shared files
    • Sharing a printer with others
    • Accessing a shared printer

Telecommunications

  1. Managing Voicemail
    • Setting up voicemail greetings
    • Programming the 0 option
    • Returning voicemail

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